Wibbd's Terms and Conditions — entirely in Bengali

Wibbd (https://wibbd.app) is an international online betting and gaming platform operated for users in Bangladesh. These Terms and Conditions form a legally binding agreement between wibbd and its members. By registering an account or using the platform, you are considered to have read and agreed to these Terms and Conditions in full.

Wibbd reserves the right to update these Terms and Conditions at any time. Notice of any changes will be posted on the website, and continued use of the platform following such changes constitutes acceptance of the revised terms. We recommend checking this page regularly.

Wibbd is operated solely for entertainment purposes. All betting activities carry financial risk. wibbd makes no guarantee of winnings.

To open an account on wibbd, the following conditions must be met:

• Applicants must be at least 18 years of age. Use of wibbd by minors is strictly prohibited.
• Each person may open only one account. If multiple accounts are found, all will be closed and balances may be forfeited.
• All information provided at registration must be accurate and truthful. Accounts created with false details may be closed at any time.
• Members are responsible for keeping their password and login details confidential. Accounts must not be shared with or used by anyone else.
• As part of KYC (Know Your Customer) verification, you may be required to submit a copy of your National ID or passport.

Wibbd reserves the right to reject any application without providing a reason. Large withdrawals may be held until the account has been fully verified.

Please keep the following rules in mind when placing bets on wibbd. Once a bet is confirmed, it cannot be cancelled — so make sure all details are correct before submitting.

• Each sports event is subject to its own betting rules. You may have the option to cancel a bet before an event begins — however, this does not apply to all markets.
• If an event is postponed or cancelled, the outcome of any related bets will be determined in accordance with wibbd's policies. In most cases, stakes are refunded.
• Odds in live betting can change in real time. The odds at the moment of confirmation are considered final.
• If incorrect odds are displayed due to a technical error, wibbd reserves the right to void the bet or recalculate it at the correct odds.
• Each market has a maximum bet limit. Bets that exceed this limit may not be accepted.

Wibbd supports Bangladesh's most popular mobile banking methods. We are committed to making transactions fast and convenient.

• Your account must be fully verified before withdrawals can be processed. Incomplete KYC verification may cause delays.
• Withdrawals will be returned via the same method used for the original deposit, where available.
• Bonus balance cannot be withdrawn directly. Winnings derived from bonuses only become withdrawable after the specified wagering requirements have been met.
• For suspicious transactions, wibbd may request additional documentation for verification.

Wibbd's bonus and promotion offers are provided as added value for our members. Each offer comes with specific terms that must be followed.

• The welcome bonus is available to new members only and applies to the first deposit.
• To withdraw bonus funds, a wagering requirement of typically 10x to 30x must be met — terms vary by offer.
• The welcome bonus may not be claimed more than once by the same person, household, device, or IP address.
• Minimum odds requirements may apply to bets placed using bonus funds.
• Free spin bonuses are issued for specific games and expire automatically once the validity period ends.
• wibbd reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following activities are strictly prohibited on wibbd. Violations may result in account termination and forfeiture of any remaining balance.

• Creating multiple accounts under the same person's name (multi-accounting).
• Creating an account with false information to obtain bonuses.
• Selling, transferring, or renting out an account.
• Using betting software, bots, or automated systems.
• Betting using match-fixing or insider information.
• Depositing funds obtained through money laundering or illegal sources.
• Intentionally exploiting platform bugs or technical glitches for personal gain.
• Harassing or threatening other members or wibbd staff.

Wibbd reserves the right to temporarily or permanently close any account in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• If fraudulent or suspicious activity is detected.
• At the direction of law enforcement authorities.
• Failure to provide documents required for KYC verification.

Members may also request account closure at any time by contacting our support team. You will be given the opportunity to withdraw your verified balance before the account is closed, unless an investigation is ongoing.

Wibbd strives to keep its services running smoothly and without errors. However, wibbd is not liable for the following:

• Any bet missed due to internet disconnection or technical failure.
• Disruption to third-party payment gateway services.
• If a member's login credentials are stolen due to their own negligence.
• Financial losses resulting from betting decisions.

Under all circumstances, wibbd's maximum liability shall be limited to the balance available in the member's account.

Wibbd takes the protection of your personal information very seriously. Details provided at registration are used solely for account management, verification, and service improvement.

• Your personal information is never sold or rented to third parties.
• Information may be shared in response to valid requests from law enforcement authorities.
• All data is protected with SSL encryption technology.
• Full details on how your data is used can be found in our Privacy Policy.

If you have a dispute regarding a bet outcome or transaction, please contact wibbd's customer support first. The support team will review your complaint within 48 hours.

• wibbd's server logs and records shall be considered final evidence in resolving any disputes.
• For disputes regarding event outcomes, the official result issued by the relevant authority (e.g., ICC, FIFA) shall apply.
• If a complaint is not resolved within 72 hours of submission, it will be escalated to senior management.
• In financial disputes, the decision of wibbd is final and binding.

Wibbd believes that betting should be purely for entertainment. We want our members to always enjoy the platform safely and responsibly. To support this, we provide a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break from betting for a set period of time.
• Self-Exclusion: Temporarily or permanently close your own account.
• Reality Check: View your gaming session history at regular intervals.

If you feel you may have a betting addiction or a gambling problem, please contact our support team or Responsible Gaming Visit the page.

If you have any questions or comments about these Terms and Conditions, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Email: support@wibbd.app
• Live Chat: Click the chat button in the bottom right corner of the website.
• Response time: typically within 1–6 hours.